Benefits
Concierge Program Outline and Benefits
Concierge Program was designed to develop our business relationships with our ProAV Channel Partners and provide an opportunity for mutual growth.
Program benefits for Margin Realization:
Program benefits for Margin Retention:
“Best in market” standard warranties.
Additional Concierge Program features
Incentive Reward Program
Vivitek offers, upon Channel Partner authorization, an Incentive Reward Program. This program rewards you for generating opportunities for Vivitek. Funds can build on a Visa Debit card upon program registration.
D.O.A Program
Vivitek USA offers a 60 day D.O.A. program. In the unlikely event of a product failure within the first 60 days of product shipment, Vivitek will on a best effort basis, replace the verified faulty unit with a new unit. Vivitek will pay shipping both ways.
Free Shipping
Concierge Diamond and Preferred Partners receive free ground, best way shipping within the contiguous 48 US States on all projector or NovoConnect orders. Authorized Partners receive free ground shipping on all projector and NovoConnect orders within the 48 contiguous States on orders valued at over $750.
Demonstration Unit Program
Concierge provides our Channel Partners with advantageous pricing together with increased terms for demonstration units that have to remain in demonstration circulation for a minimum of 90 days. Limit is one model per physical office location.
Concierge is designed to maximize revenue and margins together with preserving margins long term and providing the User with un-paralleled service.
Vivitek USA is pleased to welcome you as a Concierge Partner.
Concierge Program was designed to develop our business relationships with our ProAV Channel Partners and provide an opportunity for mutual growth.
Program benefits for Margin Realization:
- Advantage Plus, Concierge’s industry-leading opportunity registration program, offers competitive discounts to partners that invest their time, cost, and effort to generate unique opportunities on behalf of Vivitek Corporation
- Aggressive market pricing
- Unique ProAV models and PN’s that differentiate between other channels – for example, Distribution
- Channel differentiation with Vivitek’s leading ProAV product warranties
- Ground shipping to the contiguous 48 States is included with product purchase
Program benefits for Margin Retention:
“Best in market” standard warranties.
- 5 year ProAV product warranties excluding lamps (includes electronics and power supplies plus projector light engine)
- 3 years of Advanced Exchange (typical 48 hour replacements)
- Lamp Warranties. One year or 66% of full power rating of lamp hours, whichever comes first – leading manufacturer in this regard
- Shipping is paid by Vivitek for both outgoing and incoming replacement product after qualification of failure by Vivitek Technical Support (requires replacement product to be returned within 10 working days)
- 5 year Advanced exchange for Educational customers for designated “Educational” product within the Vivitek price list for sales within public, private, Charter schools together with schools associated with religious institutions
- Free Technical Support for lifetime of product up to a maximum of 5 years to original purchasers
Additional Concierge Program features
Incentive Reward Program
Vivitek offers, upon Channel Partner authorization, an Incentive Reward Program. This program rewards you for generating opportunities for Vivitek. Funds can build on a Visa Debit card upon program registration.
D.O.A Program
Vivitek USA offers a 60 day D.O.A. program. In the unlikely event of a product failure within the first 60 days of product shipment, Vivitek will on a best effort basis, replace the verified faulty unit with a new unit. Vivitek will pay shipping both ways.
Free Shipping
Concierge Diamond and Preferred Partners receive free ground, best way shipping within the contiguous 48 US States on all projector or NovoConnect orders. Authorized Partners receive free ground shipping on all projector and NovoConnect orders within the 48 contiguous States on orders valued at over $750.
Demonstration Unit Program
Concierge provides our Channel Partners with advantageous pricing together with increased terms for demonstration units that have to remain in demonstration circulation for a minimum of 90 days. Limit is one model per physical office location.
Concierge is designed to maximize revenue and margins together with preserving margins long term and providing the User with un-paralleled service.
Vivitek USA is pleased to welcome you as a Concierge Partner.