FAQ

Qumi Q3 Plus
Is it possible to connect Qumi to a game console, such as a Microsoft® Xbox or Sony® PS3?
Yes, Qumi can be used to display content from an Xbox or PS3 console. This can be done by connecting the HDMI cable from the game console to Qumi.
Can Qumi project television content from cable or satellite?
Watching television content can be done by connecting a cable box, digital set-top box or satellite receiver directly to Qumi. For example, if a cable box is used, it can be connected by an HDMI cable to Qumi.
How are images from a digital camera or a USB storage device displayed?
Images and other content can be displayed by connecting the following devices to Qumi:
- USB flash drive,
- USB hard drive,
- USB camera
- SDMicro Card
- Smartphone
Once the devices are connected, images can be displayed by using Qumi Media Center on the Splash screen.
I lost my remote. Where can I get one from?
Contact your Reseller or Vivitek via www.vivitekcorp.com and selecting your region, to obtain another one.
Which cable is required for video devices to be connected with Qumi?
Video devices can be connected to Qumi by using HDMI or MHL cable if the devices contain the appropriate ports.
What type of video formats does Qumi support?
AVI/RM/RMVB/TS/VOB/MLV/MOV/ISO/WMV/ASF/FLV/DAT/MPG/MPEG
What type of audio formats does Qumi support?
MP3/WMA/AAC/WAV/OGG/AC3/DDP/TrueHD/DTS/DTS/HD/FLAC/APE
What type of document formats does Qumi support?
Microsoft® Office 97-2010 (Word, Excel®, PowerPoint®), Adobe® PDF (1.0, 1.1, 1.2, 1.3, 1.4).
What type of photo formats does Qumi support?
JPEG/BMP/GIF/PNG
How long will the LED light source in Qumi last and can it be replaced?
Qumi does not use a typical light source. It uses a set of Light Emitting Diodes (LED) to illuminate and project images. LED’s have a greater lifespan than conventional lamps. Qumi LED’s are estimated to last for approximately 30,000 hours. The lifespan of the LED depends on factors such as brightness, usage, environmental conditions. LED brightness can decrease over time. The LED module is not replaceable.
Why do I need to re-adjust the focus on my Qumi after it’s powered up?
For the best picture quality, adjustment of the remote controller’s Zoom-In (+)/Zoom-Out (-) Keys may be necessary once the operational temperature has been met.
Frequently Asked Questions
I lost my remote on my Qumi, how do I select inputs?
Press and hold the right or left arrow key for 3 seconds, and this will bring up the input menu. Use up and down arrow keys to select input. Press enter key.
I plug my computer in to the projector and I don’t get an image.
The projector has many input connectors. Each connector is labelled (HDMI 1, RGB 1 ....). Ensure the projector is switched to that input using the “Source” button on the projector. Also, the computer may require a toggle switch to turn on the output port. This is typically accomplished by holding down the “Fn” at the same time as a Function key. Each laptop manufacturer may use a different “function” key. Typically, it is F4 or F8. The symbol on the key is usually a laptop as well as a square. Please refer to your laptop manufacturers Users Guide for additional information.
Is it OK to use 3rd. party lamps or lamps quoted to be Original Equipment Manufacturer lamps?
Please refer to lamp warranty under Warranty tab and then Vivitek Warranties, as using lamps that are not Vivitek supplied may result in warranties being voided and your projector not meeting required safety standards. Lamp manufacturers provide many different classes of lamps and projectors are built around a specific lamp. While being “original manufacturer” lamps, it is not guaranteed that the class of lamp is the same as the Vivitek specified lamp from the manufacturer.
My projector won’t turn on via an RS232 or IP command. If it is powered on, other commands work fine.
In the menu, go to Settings 2 menu, then Advanced 1 menu. Turn Low Power Mode to OFF.
How often should I change the filters in my DLP?
The majority of Vivitek projectors, due to sealed DLP optics, do not require filters. This eases maintenance requirements.The filters can be cleaned with running water. Please make sure to let them dry completely before installing them back. The filters should be changed if they are torn or worn.
How do I take care of my DLP?
Please refer to Warning and Precautions in the User's Manual.
Why are the lamps so expensive?
The selling price of the lamps is based on the purchase price we obtain from the manufacturers. Vivitek would reflect the price reduction if there is any from the manufacturers.
Why do I have to replace the lamp myself?
Lamp is a consumable part that needs to be replaced regularly. Customers can have a technician do the replacement, but the labor would not be covered by the manufacturer's warranty.
Why can't I order a lamp over the phone?
At the current stage, we don't process orders over the phone to protect our customers' credit card information. When the credit card information is sent to us by fax, only employees with authorization have access to this information.
Does HD really look better than SDTV?
Yes. HDTV has at least twice the linear resolution of standard-definition television (SDTV), thus allowing much more detail to be shown compared with analog television or regular DVD. In addition, the technical standards for broadcasting HDTV are also able to handle 16:9 aspect ratio pictures without using letterboxing or anamorphic stretching, thus further increasing the effective resolution for such content.
Where can I send a letter praising your products and customer support?
Customers can send us an email at customerservice@vivitekcorp.com.
How do I get another copy of my manual?
User's Manual can be downloaded here.
What other kinds of products do you make?
Vivitek also manufactures DLP projectors.
How long has Vivitek been in business
Vivitek was established in 2004.
What are the advantages of DLP over LCD or Plasma?
Please refer to Texas Instrument's website Here
What is DLP and how does it work?
Please refer to Texas Instrument's website Here
How do I get warranty service?
By calling our tech support at 877-603-3582 and providing the proof of purchase when required. Their hours of operation are from Monday to Friday, 9AM to 6PM Pacific time.
What is the life expectancy of my projector lamp?
Lamps typically last about 1,500 ~ 10,000 hours. Usually the higher the brightness, the lower the lamp hours. Keep in mind however that some lamps won't make it all the way to their estimated life spans. If you operate your projector in a warm environment that is not adequately ventilated or at higher elevations without switching to “high altitude” mode in the menu, this will reduce lamp life. It is also strongly recommended that the projectors be connected to a surge protector as power surges can damage your lamp. Adhering to the recommended power-off cycling will assist in maintaining lamp life. Frequent powering on/off will also reduce lamp life expectancy so it may be better to leave the projector on if you intend to use again within 20 minutes. Using the projector in Economy mode will extend your lamp life.
How do I replace the lamp myself?
In the user's manual, there is a section that shows you how to replace the lamp.
How much do replacement lamps/remotes cost?
You will need to contact your local/online reseller. Vivitek is available through authorized retailers, e-tailers, dealers, distributors and resellers. Vivitek has partnered with key partners around the U.S. These authorized partners can be found under the where to buy section.
How do I register my projector for warranty?
Complete and mail in the registration card included with the purchase of your product or fill out the online product registration here.
What is DLP® technology and how does it work?
DLP®-based projectors produce stunning images with digital clarity and precision. The DLP chip uses millions of tiny mirrors to reflect all colors of visible light to project an all-digital image on the screen. Click here for more detailed information.
Where can I purchase your products?
Vivitek is available through authorized retailers, e-tailers, dealers, distributors and resellers. Vivitek has partnered with key partners around the U.S. These authorized partners can be found under the where to buy section.
How do I synchronize my laptop with my projector?
On most laptops, hold down the 'Fn' + 'F4' keys. This may vary, depending on you laptop's brand it may not be 'F4', but 'F5', 'F7' or 'F8'. On the correct function key, there is a symbol 2 squares, have the letters "LCD", or have the symbol of a laptop/square on it. Please refer to your laptops user's guide for additional information.
NovoConnect

General

What can I do with this product?
NovoConnect is a wireless projection and collaboration device.
  • Teachers can use it to organize student activities in a BYOD environment in classrooms.
  • Companies can use it to facilitate interactive and engaging discussion in meeting rooms.
  • Can I connect NovoConnect to an LCD monitor?
    Yes, you can. As a matter of fact, you can connect NovoConnect to any display equipment with an HDMI port or a VGA port (via an adaptor).
    What display resolutions does NovoConnect support?
  • 4:3 (XGA - 1024x768)
  • 16:9 (1080p, 720p)
  • 16:10 (WXGA – 1280x800)
  • What Can I do with the USB port?
    Connect a USB mouse and then you can configure the NovoConnect device with ease.
    What types of PCs or tablets will work with NovoConnect?
    NovoConnect supports a variety of devices, making it perfect for BYOD environment.
  • Windows XP and above
  • Mac 10.6.8 and above
  • Android Tablets
  • iPad
  • ChromeBook (coming)
  • Android Phone and iPhone (coming)
  • How many users can connect to a NovoConnect device at the same time?
  • 64 users when the NovoConnect device is connected to an existing WiFi network
  • 8 users when the NovoConnect device is configured as a WiFi Hotspot.
  • Is my data secure when I use NovoConnect to share my screen?
    Yes, your data is encrypted using AES-128 encryption to ensure data security when you set NovoConnect to “Corporate” mode.

    Installation

    Can I use the USB port in the back of my projector to power the NovoConnect device?
    As long as the USB port can supply 750mA, it is going to work.
    My projector only has a VGA port. How to make it work with NovoConnect?
    Essentially you need to convert HDMI cabling into a VGA port. You could do one of the followings:


    (1) Use an HDMI coupler and an HDMI-to-VGA adaptor
    HDMI Coupler
    HDMI-to-VGA Adaptor



    (2) Use a mini-HDMI-to-VGA adaptor
    mini-HDMI-to-VGA adaptor
    Where can I get the software for my Laptop and Tablet?
  • For PC/Mac, go to http://www.vivitekusa.com/novoconnect/ and download software “Desktop Streamer”
  • For Tablet, go to App stores to download “NovoPresenter”
  • Both software are free of charge.
    Can I put my school’s mascot or company logo on the home screen?
    Yes, you can. The followings are two examples. For details on how to do so, please refer to documentation at
    http://www.vivitekusa.com/novoconnect
    Default Home Screen
    Customized Home Screen
    I have set up my NovoConnect device properly for my organization. Is it possible to “lock” its setting parameters so that nobody else can change them by accident?
    Yes. With device firmware V1.3 and up, you will be able to enable “Settings Protection” either from the PC software or on the device. (See the following figures for details.)
    Configuration using PC Software
    Configuration from the Device

    Network Setup

    What are Hotspot mode and Client mode? What are their difference?
    1. Hotspot mode – The NovoConnect device creates its own WiFi network. You need to connect your PC or tablet to this network to work with this NovoConnect device. 2. Client mode - The NovoConnect device connects to the same WiFi network as your PC or tablet connects to. Typically it is your school or company’s WiFi network.
    How to enable my NovoConnect device in Hotspot mode?
    You can enable the Hotspot mode from PC/Mac or on the device.
    Can I browse the Internet when I connect to my NovoConnect device in Hotspot mode?
    No.
    How to connect a NovoConnect device to my WiFi network?
    You can set up the WiFi connection from PC/Mac or on the device. It is worth mentioning that, a check-box, “Use Hotspot if connection fails”, is added to firmware version 1.5.
  • When checked, the NovoConnect device will automatically switch to WiFi Hotspot mode when current WiFi connection is not available. (This could happen, for example, when WiFi routers lose power during power outage.)
  • When unchecked, the NovoConnect device will not switch to WiFi Hotspot mode. Instead, it keeps monitoring the WiFi spectrum. Once the WiFi router is back online, the NovoConnect device will re-connect automatically.
  • How to connect a NovoConnect device to my WiFi network?
    I have connected my NovoConnect device to my school’s WiFi. However, it doesn’t seem to work. I can’t connect my PC or Tablet to it.
    I connected my NovoConnect device to my school’s WiFi a few days ago. This morning I notice that it switches back to Hotspot mode by itself. What happened?
    Firmware version 1.4 or older has an “automatic switching” mechanism. Namely, When your school’s WiFi is down, NovoConnect devices will switch back to Hotspot mode automatically as a mean to continue operation without external WiFi network. In firmware version 1.5, a new option is introduced to allow users to opt out of this “automatic switching” mechanism. Please refer to question “How to connect a NovoConnect device to my WiFi network?”

    How to Use NovoConnect

    How to connect or log into a NovoConnect device?
    Connect your laptop or tablet to WiFi Two methods to log in (or connect) Manual input IP Address PIN (optional) Name (optional) QR-code scan (Tablets Only) PC/Mac: Manual-Input Only Tablet: Manual Input Tablet: QR-Code Scan
    Is PIN code mandatory?
    No, it is optional. However, once you enable it for a session, it becomes mandatory for the session.
    I can’t connect to the NovoConnect unit either by scanning the QR code or entering its IP address.
    Here is a check-list you may look into 1. Verify your PC or tablet is connected to the same WiFi network as the NovoConnect device is. 2. Verify the IP address you enter matches the one displayed on the screen. 3. If PIN code is enabled, verify the PIN code you enter matches the one displayed on the screen. Re-launch the PC/Mac or Tablet App. 4. If the above fails, your WiFi network may have firewall turned on. In this case, you will need help form your IT department. Please refer to related “Network Configuration” documentation available at http://www.vivitekusa.com/novoconnect/
    I have connected to the NovoConnect device but my screen is not shown on the projection. What should I do?
    After you are connected, click the user-list icon, (highlighted in RED in the left figure), to view the status of all users. Users with icon, , are actively projected on the screen. You may need the host/moderator to show yours.
    How to switch a presenter or enter 4-to-1 projection?
    Please refer to the icons highlighted in the following figures.
    Can I hand over my host/moderator to someone else?
    You can click the icons highlighted in the following figures.
    I am a teacher. How can I preview my students’ screen?
    Click or tab on the student’s name in the user list and you will see it in a couple seconds. (See the figures below for illustration.)

    Software Upgrade

    Is there going to be future software upgrade? Do I need to pay for it?
    We continuously upgrade our software to enhance user experience as well as to introduce more product features. You will be able to upgrade the PC/Mac and Tablet software, as well as the device firmware. All software upgrade will be free of charge.
    How to upgrade my PC/Mac software, Desktop Streamer?
    There are two ways to do so. 1. You can visit http://www.vivitekusa.com/novoconnect/ to download the latest software. 2. Connect you PC/Mac to the Internet. Launch “Desktop Streamer” and it will search for upgrade automatically.
    How to upgrade my Tablet App, NovoPresenter?
    Use your App store to do so.
    How to upgrade my NovoConnect device?
    You can initiate the device firmware upgrade from PC/Mac or on the device.

    Novopresenter (Tablet App)

    What can I do with NovoPresenter?
    NovoPresenter allows you to view photos, open Office documents and PDF files, and browse the Internet. It also comes with
  • On-screen annotation capability, which enables you to annotate any documents and websites
  • A white-board module, which allows you to use tablet as an electronic white-board In the coming months, we are going to release new versions with more exciting features.
  • You will be able to play your local or Youtube video to your audience via NovoConnect.
  • As teachers, you will have a polling feature at your disposal to access student responses instantly during class.
  • What file types can NovoPresenter open?
  • Microsoft Office documents
  • PDF
  • Images (JPEG, PNG, BMP)
  • Video clips (coming)
  • Can I access my files in Dropbox or Google Drive?
    Yes, you can access both of them.
    How to share video via NovoConnect?
    To share video via NovoConnect, your mobile device must be connected and projected in full screen. Namely, you need to be the full-screen presenter. Then, within NovoPresenter App,
  • For local video clips, find the desired clip and you can start the playback via “tapping”.
  • For YouTube clips, use the built-in web-browser to find the desired clip. Then press the “YouTube Sharing” icon at the top-right corner to start the playback.
  • Can I mirror my iPad screen?
    No, not at this point. However, you can use other software to do so, like AirServer or Reflector. Here are the steps: 1. Install AirServer or Reflector on your PC or Mac 2. Connect your PC or Mac to your NovoConnect device 3. Now, you can mirror iPad screen to your PC or Mac, which, in turn, will show up on the projection screen vian your NovoConnect device.
    NovoPRO

    General

    What can I do with this product?
    NovoPRO is a wireless projection and collaboration device.
    • Teachers can use it to organize student activities in a BYOD environment in classrooms.
    • Companies can use it to facilitate interactive and engaging discussion in meeting rooms.
    Can I connect NovoPRO to an LCD monitor?
    Yes, you can. As a matter of fact, you can connect NovoPRO to any display equipment with an HDMI port or a VGA port (via an adaptor).
    What display resolutions does NovoPRO support?
    • 4:3 (XGA - 1024x768)
    • 16:9 (1080p, 720p)
    • 16:10 (WUXGA – 1920x1200, WXGA – 1280x800)
    What can I do with the USB Port?
    Connect a USB mouse and then you can configure the NovoPRO device with ease.
    What types of PCs or tablets will work with NovoPRO?
    NovoPRO supports a variety of devices (including Chromebook), making it perfect for BYOD environment.

    • PC: Windows 7 +
    • Mac: 10.7 +
    • Android Tablets and Phone: Android 3.2 +, 4.2.2 + recommended
    • iPad and iPhone: iOS 6.0 +
    • ChromeBook: Chrome OS v37 +
    How many users can connect to a NovoPRO device at the same time?
    • 64 users when the NovoPRO device is connected to an existing WiFi network
    • 8 users when the NovoPRO device is configured as a WiFi Hotspot.
    Is my data secure when I use NovoPRO to share my screen?
    Yes, your data is encrypted using AES-128 encryption to ensure data security when you set NovoPRO to “Corporate” mode.
    What is key difference between NovoPRO Education Edition and Corporate Edition?
    For Education Edition, there is always a moderator (normally a teacher) to host such a class session. On the other hand, for Corporate Edition, a meeting might or might not have a moderator (a meeting organizer). Their feature difference is summarized at the following table.

    Screen Preview When switching
    presenter
    Who is in control Data Encryption
    Education Edition
    Yes
    No permission asked The host (teacher)
    No
    Corporate Edition
    (with Moderator)
    No
    Ask for permission from
    participants
    The moderator
    AES-128
    Corporate Edition
    (without Moderator)
    No
    Ask for permission from
    participants
    Every participant
    AES-128
    My company does not allow me to load drivers or software on my computer but can I still use NovoPRO?
    Yes, you will need to purchase the optional Launcher buttons. The executable is contained within the Launcher and no software is loaded on to your computer. In addition, the Launcher provides very easy operation – click a button and display your screen.

    Installation

    Can I use the USB port in the back of my projector to power the NovoPRO device?
    As long as the USB port can supply 1.5A, it is going to work.
    My projector only has a VGA port. How to make it work with NovoPRO?
    You will need a HDMI-to-VGA adaptor to do the conversion.
    HDMI to VGA adaptor.jpg
    Where can I get the software for my Laptop and Tablet?
    • For PC/Mac, go to http://www.vivitekcorp.com/ and download software “Desktop Streamer”;
    • For Chromebook, visit Google Chrome Web Store to download and install “Novo Desktop Streamer” App;
    • For iPad or iPhone, visit Apple App Store to download and install “NovoPresenter” App;
    • For Android tablets and phones, visit Google Play Store to download and install “NovoPresenter” App.
    All above software are free of charge.
    Can I put my school’s mascot or company logo on the home screen?
    Yes, you can put pictures and even video clips on the home screen. The following is an examples, and please refer to the section 5.3 “Custom configuration file” of NovoPRO User Manual at http://www.vivitekcorp.com/ for details.
    Screenshot_1.jpg
    I have set up my NovoPRO device properly for my organization. Is it possible to “lock” its setting parameters so that nobody else can change them by accident?
    Yes. You can enable “Settings Protection” either from the PC software or on the device. (See the following figures for details.)

    Screenshot_2.jpg

    Screenshot_3.jpg

    Network Setup

    What are Hotspot mode and Client mode? What are their difference?
    (1) Hotspot mode – The NovoPRO device creates its own WiFi network. You need to connect your PC or tablet to this network to work with this NovoPRO device.
    (2) Client mode - The NovoPRO device connects to the same WiFi network as your PC or tablet connects to. Typically it is your school or company’s WiFi network.

    Feature Comparison Table

    Client Mode Hotspot Mode
    Number of Users Allowed 64 8
    Internet Access Yes No
    Typical Usage Pre-configured for School or Corporate Quick setup for small-group meetings
    How to enable my NovoPRO device in Hotspot mode?
    You can enable the Hotspot mode from PC/Mac or on the device.

    Screenshot_4.jpg

    Screenshot_5.jpg

    Can I browse the Internet when I connect to my NovoPRO device in Hotspot mode?
    No.
    How to connect a NovoPRO device to my WiFi network?
    You can set up the WiFi connection from PC/Mac or on the device.

    It is worth mentioning that, a check-box, “Use Hotspot if connection fails”, is available for users to decide what to do if NovoPRO loses its WiFi connection.
    • When checked, the NovoPRO device will automatically switch to WiFi Hotspot mode when current WiFi connection is not available. (This could happen, for example, when WiFi routers lose power during power outage.)
    • When unchecked, the NovoPRO device will not switch to WiFi Hotspot mode. Instead, it keeps monitoring the WiFi spectrum. Once the WiFi router is back online, the NovoPRO device will re-connect automatically.

    Screenshot_6.jpg

    Screenshot_7.jpg
    I have connected my NovoPRO device to my school’s WiFi. However, it doesn’t seem to work. I can’t connect my PC or Tablet to it.
    It is likely that your school’s WiFi network has firewall enabled. In this case, you will need help from your IT department. Please refer to “NovoPRO User’s Manual (Section 2 Network Setup)” available at http://www.vivitekcorp.com/.
    I connected my NovoPRO device to my school’s WiFi a few days ago. This morning I notice that it switches back to Hotspot mode by itself. What happened?
    You may want to check option “Use Hotspot mode if connection fails” on the device. Please refer to question “How to connect a NovoPRO device to my WiFi network?”
    Can I connect a NovoPRO device to a wired network?
    Yes, NovoPRO is equipped with a RJ45 port, which can allow you to connect your wired Ethernet network.
    Can visitors connecting to my company’s GUEST network access to the deployed NovoPRO device?
    Yes, they can. NovoPRO can be connected to both your organization’s wired network and wireless network simultaneously. This dual-network capability is extremely useful for organizations with “guest” wireless network set up for visitors. In such a case, the NovoPRO’s RJ45 port is connected to a wired EMPLOYEE network while at the same time NovoPRO’s WiFi is configured to connect to a GUEST network, as shown in the following diagram. Screenshot_8.jpg

    By doing so, you still keep the GUEST and EMPLOYEE networks separated, and at the same time, the NovoPRO device is available to both your guest users and employees.
    Notes on Network Security: Inside the NovoPRO device, the WiFi section is completely separated from the Ethernet section, namely, there is no network routing between these two sections. Therefore, users connecting to the WiFi section will not be able to access any resource on the Ethernet at all, and vice versa. In short, security is not compromised in this configuration.

    How to Use NovoPRO

    How to connect or log into a NovoPRO device?
    (1) Connect your laptop or tablet to WiFi
    (2) Two methods to log in (or connect)
    a. Manual input
    • IP Address
    • PIN (optional)
    • Name (optional)
    b. QR-code scan (Tablets Only)

    Screenshot_9.jpg
    Is PIN code mandatory?
    No, it is optional. However, once you enable it for a session, it becomes mandatory for the session.
    I can’t connect to the NovoPRO unit either by scanning the QR code or entering its IP address.
    Here is a check-list you may look into
    (1) Verify your PC or tablet is connected to the same WiFi network as the NovoPRO device is.
    (2) Verify the IP address you enter matches the one displayed on the screen.
    (3) If PIN code is enabled, verify the PIN code you enter matches the one displayed on the screen.
    (4) Re-launch the PC/Mac or Tablet App.
    If the above fails, your WiFi network may have firewall turned on. In this case, you will need help form your IT department. Please refer to “NovoPRO User’s Manual (Section 2 Network Setup)” available at http://www.vivitekcorp.com/.
    I have connected to the NovoPRO device but my screen is not shown on the projection. What should I do?
    After you are connected, click the user-list icon Screenshot_10.jpg(highlighted in RED in the left figure), to view the status of all users. Users with icon Screenshot_11.jpg, are actively projected on the screen. You may need the moderator to show yours.

    Screenshot_12.jpg
    How to switch a presenter or enter 4-to-1 projection?
    Please refer to the icons highlighted in the following figures.

    Screenshot_13.jpg
    Can I hand over my moderator to someone else?
    You can click the icons highlighted in the following figures.

    Screenshot_14.jpg
    I am a teacher. How can I preview my students’ screen?
    Click or tab on the student’s name in the user list and you will see it in a couple of seconds. (See the figures below for illustration.)

    Screenshot_15.jpg

    Software Upgrade

    Is there going to be future software upgrade? Do I need to pay for it?
    We continuously upgrade our software to enhance user experience as well as to introduce more product features. You will be able to upgrade the PC/Mac and Tablet software, as well as the device firmware.

    All software upgrade will be free of charge.
    How to upgrade my PC/Mac software, Desktop Streamer?
    There are two ways to do so.
    (1) You can visit http://www.vivitekcorp.com/ to download the latest software.
    (2) Connect your PC/Mac to the Internet. Launch “Desktop Streamer” and it will search for upgrade automatically.
    How to upgrade my Tablet App, NovoPresenter?
    Use your App store to do so.
    How to upgrade my NovoPRO device?
    You can initiate the device firmware upgrade from “Remote Manager” software running a PC/Mac or on the device.

    Screenshot_16.jpg

    Screenshot_17.jpg

    Novopresenter (Tablet App)

    What can I do with NovoPresenter?
    NovoPresenter allows you to view photos, open Office documents and PDF files, and browse the Internet. It also comes with
    • On-screen annotation capability, which enables you to annotate any documents and websites
    • A white-board module, which allows you to use tablet as an electronic white-board
    • Playing your local or YouTube video to your audience via NovoPRO.
    • Creating polling and voting on a class and access student responses instantly.
    What file types can NovoPresenter open?
    • Microsoft Office documents
    • PDF
    • Images (JPEG, PNG, BMP)
    • Video clips
    Can I access my files in Dropbox or Google Drive?
    Yes, you can access both of them.
    How to share video via NovoPRO?
    To share video via NovoPRO, your mobile device must be connected and projected in full screen. Namely, you need to be the full-screen presenter. Then, within NovoPresenter App,
    • For local video clips, tap the “Documents” button at the left bottom corner and then choose “local storage”. You can also play a video stored on cloud storage such as Dropbox and Google Drive.

    Screenshot_18.jpg

    • For YouTube clips, tap the “Web” button at the left bottom corner and then tap the “YouTube” button to open YouTube Window. Paste or type the URL of the YouTube video you wish to play in the address column.

    Screenshot_19.jpg

    Full Mirroring from iOS/Andriod Devices

    Can I mirror my iPad/iPhone?
    Yes, You can mirror your iPad/iPhone to the projection screen via NovoPRO. No App is required to use this function.
    1. Connect your iPad/iPhone to the same network as your NovoPRO.
    2. Swipe up from the bottom of the iPad/iPhone to show the Control Center.
    3. Click AirPlay and select NovoPRO’s AirPlay device name. By default NovoPRO’s AirPlay device is named as “Novo-XXXXX”, where XXXXX is a device-generated combination of letters and numbers.

    Screenshot_20.jpg

    4. Switch on “Mirroring” option and you will see a popup windows for entering “Airplay Password”. You can find the password from NovoPRO’s projection screen (illustrated below). After the correct password is entered, your iPad/iPhone’s whole screen will be mirrored to the projection screen.

    Screenshot_21.jpg
    Can I mirror my Android tablet/phone?
    Yes, you can mirror your Android tablet/phone to the projection screen via NovoPRO provided that your tablet/phone supports Miracast-type screen mirroring. No App is required to use this function.
    Please note: The following steps are illustrated using Google’s Nexus 7 Android tablet. Your tablet/phone may have a slightly different steps, and, may have a different name (like “Cast Screen”, “Miracast”, “Screen Mirroring”, etc.)

    1. Connect your Android iOS tablet or phone to the same network as your NovoPRO.
    2. Swipe down from the top of the Android device to show the Control Center, and then tap Cast button.

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    3. You will see a connection history. If this is the first time to set up such a connection, this list is empty. Please tap “MORE SETTINGS” to continue.

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    4. After some scanning, you will see a list of available devices. Tab the one you desired to connect. In this case, “Novo-C87F6” is the one.

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    5. Then your tablet/phone starts the connection process

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    6. After a few seconds (up to a minute or two), if connection is successfully set up, it shows “Connected”. At this moment, your tablet/phone’s full screen should have been mirrored to the projection screen..

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